Reference

Terms That Apply to Your 1555 Account

These terms set out what you agree to when you access 1555 — your account rights, payment rules for bKash, Nagad, and Rocket, and how disputes are handled. Access and eligibility depend on your local law and the region you are in.

Account eligibilitybKash, Nagad, Rocket payment rulesWithdrawal conditionsDispute processJurisdiction notice

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HOW WE HANDLE YOUR DATA

Account Security and Data Practices

Your account data — registered mobile number, wallet details for bKash, Nagad, or Rocket, and session history — is held under our privacy practices and is not shared with third parties outside of payment processing. We use OTP verification at login; each session requires a fresh OTP sent to your registered number, so a stolen password alone cannot access your account. If you want to update your registered wallet number, that change goes through a manual verification step to prevent unauthorised transfers.

OTP Login Security Every login to 1555 requires a one-time code sent to your registered mobile number. This step cannot be bypassed, keeping your account protected even if your password is exposed.

Wallet Verification Changes to your bKash, Nagad, or Rocket number require identity verification. We match the new number to your account documents before any withdrawal is processed to the updated detail.

Data Access Requests You can ask us what data we hold on your account at any time. Contact support with your registered number and we will compile a summary for you.

Retention Policy We keep account and transaction records for as long as required by applicable financial and legal obligations. Closed accounts are retained for the minimum period required, then deleted.

What These Terms Cover

1555 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on 1555, you confirm you are an adult under the laws that apply where you are, and that accessing this service is not prohibited in your region. We do not accept accounts from ineligible jurisdictions — it is your responsibility to check

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local law before registering. Your account is personal and non-transferable. Sharing login credentials or operating multiple accounts is a breach of these terms and may result in account suspension. Deposits via bKash, Nagad, and Rocket are credited once the transaction clears on our end — we
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do not control clearance times on the wallet side. Withdrawals go back to the same wallet method used for the deposit; we verify your wallet number against the account on file before releasing any funds. If there is a mismatch, our support team will contact you
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through the registered mobile number to resolve it. We may update these terms; the version published at 1555 at the time of your session is the one that applies.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS SUPPORT PATHS

Questions About These Terms

If you have a question about how these terms apply to your account — a payment condition, an eligibility point, or a suspension notice — reach our team through the channels below. For payment disputes involving bKash, Nagad, or Rocket, have your transaction reference ready before contacting us. Our team reviews account-related queries in the order received.

Live Chat Open the chat icon from any page on 1555. Describe your query and include your registered mobile number for faster lookup.

Email Support Send account or terms queries to our support address listed in your account dashboard. Attach any transaction screenshots if the query is payment-related.

Account Dashboard Your account page shows active terms version, payment history, and verification status. Check here first before raising a support query.

Common Questions on Account Terms

These answers cover the points we hear most often about account rules, payment conditions, and eligibility. If your question is not here, reach us via live chat from 1555.

Access depends on your local law and the region you are in. It is your responsibility to confirm that using this service is permitted where you are located before creating an account.

Withdrawals are held until the wallet number on file is verified. Our support team will contact you via your registered mobile number to complete the check before releasing funds.

No. Deposits must come from a wallet registered to you. Third-party wallet transactions may result in the deposit being reversed and the account reviewed under our terms.

Contact support immediately via live chat. We can lock the account and review recent session activity. Providing your OTP to anyone else is a breach of these terms.

Submit a closure request through your account dashboard or via email support. Any pending withdrawals to Rocket, bKash, or Nagad must be resolved before the account is closed.

We may update these terms at any time. The current version on 1555 applies to your session. Continuing to use the account after an update means you accept the revised terms.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

AccountRegister Account1555 Login InfoNagad Onlinepay

Terms That Apply to Your 1555 Account

Account Security and Data Practices

Questions About These Terms

Common Questions on Account Terms

01 Can I use 1555 if I am in Bangladesh?

02 What happens if my bKash number does not match my account?

03 Can someone else deposit into my account using their Nagad wallet?

04 What do I do if I think my account has been accessed without my permission?

05 How do I close my account?

06 When do the terms change and will I be told?

Terms & Conditions

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